Researchers’ favourite dialling solutions
People talking to people generates quality data — but it’s harder than ever to deliver CATI profitably. We make every call count.
- Dialler as a Service
- SIP call branding
- Patented AMD
- ISO 9001 & 27001
Maximise connects. Optimise every interviewer.
Invade Dialler as a Service (DaaS), combined with SIP call branding, patented answering machine and call screening detection, and our exceptional industry know-how, maximises call connects and optimises interviewer performance.
No wonder our dialling solutions are the CATI industry’s favourite.
Everything your telephone fieldwork runs on.
From the dialler itself to the carriers, the cloud and the QC that follows — one partner, one support team.
The workhorse of the CATI enterprise.
It operates in multiple modes, across campaigns and many CATI packages. Not all diallers are equal — Invade’s predictive algorithms make it better than the rest: fully featured, robust, and full of real insight into campaign performance.
Explore Invade FastAMDRecorded messages, weeded out.
Patented carrier message detection saves interviewers from “death by recorded message” and boosts productive talk time by more than 30% — with no false positives.
Learn more CATI LiteOccasional phone work, simplified.
Built-in sample and interviewer management — no full CATI investment needed. Use a web survey as your script, load your sample and go.
Learn more EmiCheck & EmiscribeTranscription, translation and AI QC.
Transcribe all of your calls or just the verbatims, directly from Invade call recordings — at scale.
Learn more Managed SIPGlobal reach. Local numbers.
Fully managed SIP connectivity — one platform, one contract, one support team.
Learn more
Enterprise-grade security. Absolute control of your data.
Your own private cloud on AWS, in the region your clients require.
Learn more
For the love of CATI.
Why real conversations matter more than ever in an age of bots and synthetic data.
Read the articleMeasurable gains on the calling floor.
Interviewers spend far more time actually speaking with respondents.
Completed surveys per interviewer hour rose dramatically.
No dead air for live respondents to notice.
Works with the CATI platforms you already use.
Native, fully automatic predictive dialling
The CATI module in keyingress keeps telephone interviews running smoothly. Interviewers use a conventional browser and are automatically assigned numbers by the Sample Manager, while the Appointment Manager and flexible Quota Control keep things efficient.
Ingress has a native integration with the Invade dialler. Incorrect or busy numbers are detected and rescheduled automatically, freeing interviewers to do what they do best — talking to people. Deploy on-cloud or on-premises, long-term or project by project, and combine telephone with online channels in mixed-mode surveys.
Ingress Phone CATI
Enterprise-grade CATI, natively listed
UNICOM Intelligence Interviewer – Phone is a powerful, enterprise-grade CATI platform that increases call centre productivity, reduces costs and boosts response rates. It supports multi-modal interviewing, real-time quota management, interview monitoring and fully customisable dialling parameters.
Invade’s predictive dialling is a natively listed integration within UNICOM Intelligence — calls are handled intelligently, outcomes are detected automatically and handed seamlessly to the interviewer, minimising idle time.
UNICOM Intelligence
Unified, multi-mode data collection
Forsta is a leading provider of CATI solutions, with over 30 years of experience supporting some of the world’s largest market research organisations. Its CATI platform integrates seamlessly with the Invade dialler while supporting web, mobile, SMS, IVR and face-to-face channels.
Together with Emertec, Forsta maximises productivity and quality through automated dialling, real-time performance dashboards and live interview monitoring with full audit trails — scaling from small teams to distributed, home-based interviewers on global programmes.
Forsta CATILet’s make your next campaign the most productive yet.
Book a demo of Invade and FastAMD with our team.